Privacy Policy

Last updated: November 25, 2025

Ideapark Digital Marketing ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, company name
• Account Information: Login credentials when you create an account
• Payment Information: Processed securely through our payment providers (Square, Solana). We do not store full payment card details.
• Communications: Messages sent through our contact form or email
• Service Data: Information needed to provide our services (website access, business details)

1.2 Automatically Collected Information

When you visit our website, we automatically collect:

• Device Information: Browser type, operating system, device type
• Usage Data: Pages visited, time spent, click patterns
• Location Data: General geographic location based on IP address
• Referral Data: How you found our website

2. How We Use Your Information

We use collected information to:

2.1 Essential Purposes

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your requests and communications
• Send service-related notices and updates
• Ensure security and prevent fraud

2.2 With Your Consent

• Send marketing communications (promotional emails, newsletters)
• Personalize your experience based on preferences
• Conduct surveys and collect feedback

3. Email Marketing & Communications

3.1 Transactional Emails

We will send you service-related emails necessary for providing our services, such as:

• Order confirmations and receipts
• Booking confirmations and reminders
• Account notifications
• Service updates affecting your account

These emails are essential and cannot be opted out of while using our services.

3.2 Marketing Emails

With your explicit consent, we may send promotional communications including:

• Newsletter with tips and industry insights
• Special offers and promotions
• New service announcements
• Event invitations

Your Rights: You can unsubscribe from marketing emails at any time by:

• Clicking the "Unsubscribe" link in any marketing email
• Contacting us at [email protected]
• Updating your preferences in your account settings

We honor unsubscribe requests within 48 hours.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share your information with:

4.1 Service Providers

• Payment Processors: Square, Solana network participants (for transaction processing)
• Email Services: Resend (for sending emails)
• Analytics: Google Analytics (anonymized usage data)
• Hosting: Vercel (website hosting)

4.2 Legal Requirements

We may disclose information if required by law or to:

• Comply with legal obligations
• Protect our rights and safety
• Prevent fraud or security issues

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Marketing consent records are retained for 3 years after your last interaction or until you withdraw consent, whichever comes first.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Withdraw Consent: Withdraw marketing consent at any time
• Object: Object to certain processing activities

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

7. Cookies & Tracking

We use cookies and similar technologies. For detailed information, please see our Cookie Policy.

8. Data Security

We implement industry-standard security measures including:

• HTTPS encryption for all data transmission
• Secure payment processing through certified providers
• Regular security assessments
• Access controls and authentication

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance.

13. Contact Us

For questions about this Privacy Policy or our data practices:

• Email: [email protected]
• Phone: